Privacy Policy
Lisa Redwood is committed to protecting your privacy and handling your personal information with care, transparency and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what information is collected, how it is used, how it is stored, and your rights in relation to your personal data.
Who I am
Lisa Redwood (legal name Lisa Forde) is a sole trader offering:
Yoga Therapy
Meditation and mindfulness teaching
Group classes
Workshops and courses
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Email: li**@*********od.com
What information I collect
Depending on how you interact with me, I may collect:
Website enquiries
If you contact me through my website or by email, I may collect:
Name
Email address
Telephone number (if provided)
The information you choose to share
Newsletter subscriptions
If you subscribe to my mailing list, I collect:
Your name (if provided)
Email address
Private one to one clients
If you work with me as a yoga therapy/Meditation client, I may collect:
Contact details
Date of birth
Emergency contact information
Health and medical information
Lifestyle information
Information relating to your wellbeing
Session notes
Information you share during our work together
Some of this information is considered special category personal data under UK GDPR because it relates to your health.
How your information is used
Your information is used only where necessary to:
Respond to enquiries
Arrange appointments
Deliver yoga therapy or meditation sessions
Provide safe and appropriate care
Maintain accurate client records
Send newsletters or updates where you have agreed to receive them
Meet legal, insurance and professional obligations
I do not sell your personal information.
Lawful basis for processing
Under UK GDPR, I process personal data using one or more of the following lawful bases:
Consent
Where you provide your consent, for example:
Completing a client intake form
Joining my mailing list
Contacting me through my website
You may withdraw your consent at any time.
Contract
Where processing is necessary to provide the services you have requested.
Legal obligation
Where I am legally required to retain information.
Health information
Where health information is collected for Yoga Therapy, it is processed only with your explicit consent and solely for the purpose of providing safe and appropriate support.
How your information is stored
Your information is stored securely using password-protected digital systems and, where applicable, locked physical storage.
Reasonable technical and organisational measures are taken to protect your information from loss, misuse or unauthorised access.
The systems I use may change over time, but any provider used will be chosen with appropriate security measures in place.
How long information is kept
Client records are retained for 7 years after our work together ends, in accordance with my professional insurance requirements.
If you subscribe to my newsletter, your details will be kept until you unsubscribe.
General enquiries are retained only for as long as reasonably necessary.
Sharing your information
Your information will never be sold or shared for marketing purposes.
Information may only be shared:
with your explicit consent
where necessary to protect you or another person
where required by law
where requested by a court or other legal authority
Third-party services
I may use carefully selected third-party providers to support my business, such as:
Website hosting
Email services
Secure cloud storage
Online booking systems
Video conferencing platforms
Payment providers
These providers only process information where necessary to provide their service and are expected to comply with applicable data protection legislation.
Cookies
This website uses cookies to help the site function correctly and to improve your experience.
Cookies may also be used for anonymous website analytics to help understand how visitors use the site.
When you first visit this website you will be given the opportunity to accept or manage non-essential cookies.
You can also manage cookies through your browser settings.
Your rights
Under UK GDPR you have the right to:
request access to your personal data
request correction of inaccurate information
request deletion of your data where appropriate
request restriction of processing
object to processing in certain circumstances
withdraw consent at any time where consent is the lawful basis
request a copy of your data in a portable format where applicable
Making a data request
If you would like to exercise any of your rights or request a copy of the information I hold about you, please email:
Please include “Data Request” in the subject line.
I will normally respond within one calendar month, as required under UK GDPR.
Complaints
If you have concerns about how your information has been handled, I would appreciate the opportunity to address them first.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation, technology or the services I provide.
The latest version will always be available on this website.